Memo and Magda at Booth 2

Community Health Access Program

The Community Health Access Program is the foundation of CHI OC’s unique care coordination model. This program fills a critical service gap by helping the county’s most vulnerable families access health care services. We ensure families get the most out of federal, state county, non-profit and private programs.

  • Outreach is provided by our Health Access Assisters at community events and at our many enrollment sites throughout the county. We offer families the opportunity to enroll into 17 health care and social services programs. Most of these families do not currently have access to, or lack the knowledge of how to access, health care and social services.
  • Enrollment processes are streamlined by filtering families’ applications through a web-based database called One-e-App (OEA). This system provides a single point of entry to screen families’ eligibility for government or locally sponsored programs. OEA then submits the families’ application to the appropriate program.
  • Retention of coverage and renewal of benefits is verified by our Health Access Assisters during their follow up with the families they’ve assisted. If the family hasn’t renewed their coverage our Health Access Assisters help them with that process.
  • Utilization (Case Management Services) of the health care benefits the families now have access to is our end goal. Our Health Access Assisters verify that families receive approval of enrollment, confirm medical and dental appointments, renew their coverage every year, and understand the importance of preventive care. Lastly, we help clients navigate barriers to care.


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Enrollment Locations

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1505 E. 17th Street, Suite 121
Santa Ana, CA 92705

Main Office: (714) 619-4050
Toll Free: 1-855-927-8333
Fax: (714) 619-4064


Enrollment Assistance:

Monday-Thursday 9:00am-4:00pm Friday 11:00am-4:00pm